# Privacy Policy | Schwanki > What Schwanki collects, why, which services process it, and how to delete your account and data. HTML: https://schwankiapp.com/privacy Markdown: https://schwankiapp.com/privacy.md Schwanki · Privacy Policy # Privacy Policy Last updated November 7, 2026 Schwanki is run by El Sueno LLC ("we"). This policy explains what we collect when you use schwankiapp.com, why, who else handles it, and how to delete it. Questions go to [hello@elsueno.xyz](mailto:hello@elsueno.xyz). ## What we collect - **Your Google account basics.** When you sign in with Google we receive your name, email address and profile picture. We don't receive your Google password. - **What you study.** Cards, decks, notes, review ratings and scheduling data, plus anything you import: Anki files (.apkg, .colpkg) with their media, class PDFs and slides, Preply chats and teacher profile links, and recordings you choose to make with the browser extension. - **Cards from an AI chat.** When you use a Schwanki connector, it receives the proposed cards and deck details. If you paste a deck into Schwanki, the draft stays in your browser until you save it. You can reopen a draft in the same browser tab for 30 minutes. We save the cards you choose when you confirm the import. - **Canva designs you pick.** If you connect Canva, we can list your designs so you can choose one, and export the one you choose as a PDF. We read its text to find vocabulary. We can't change your designs. We keep a token so you don't have to sign in to Canva each time, and delete it when you delete your account. - **Google Drive files you pick.** If you connect Google Drive, we can only open the Docs and Sheets you select in Google's file picker. We read their text to find vocabulary and refresh them so new notes show up. We keep a token so this works while you're away. - **Recorded lessons.** If you use the Schwanki lesson recorder for Chrome, it records the audio of the browser tab you choose and your microphone, only after you press Record, and only until you stop. The audio is uploaded to us, transcribed, and deleted once the transcript is saved. We keep the transcript and the cards suggested from it until you delete them or your account. The extension never reads the page itself, your other tabs, or your browsing history. - **Memory aids we make for you.** Example sentences, pictures, audio and video generated for your cards. - **Purchases.** Which credit packs you bought and how many credits you've used. Stripe handles your card details; we never see or store them. - **Your own AI keys.** If you add API keys for other AI providers, we store them so we can make requests for you. They're never shown back in the app. - **Support messages.** We save your messages and our replies so you can continue the conversation on another device signed into the same account. Authorized support staff can read and reply to these messages. - **Reminders.** If you turn on notifications, your browser's push subscription. - **How you found us and how you use the app.** The link that first brought you here (campaign tags and referring site), your answer if you tell us how you heard about Schwanki, and usage events such as pages viewed, decks imported, cards reviewed and purchases started. These are tied to your account ID, not your name or email, and never include the words on your cards. ## How we use it Only to run Schwanki: to sign you in, schedule and sync your reviews, turn your notes into suggested cards, generate the memory aids you ask for, process payments, send the reminders you turn on, and answer you when you write to us. We don't sell your data, show ads, or use your content to train AI models. ## Who else handles your data We use these services to run Schwanki. Each one only gets what it needs for its job. - **Supabase**: database, file storage and sign-in. Data is stored in Singapore. - **Cloudflare**: hosts the website. - **Google**: sign-in and the Drive files you pick. - **Canva**: the designs you pick to import. - **Stripe**: payments. - **Resend**: sends email notifications when support replies. The notification includes a link to your conversation. - **Cal.com**: handles the contact details you enter when you choose to book a founder call. - **Amplitude**: product analytics, so we can see which parts of Schwanki help people keep studying. Gets the usage events above and your browser type, and may infer a rough location (country or city) from your connection, but not your name, email or card contents. - **Sentry**: crash and error reports, so we can fix bugs. Reports include your account ID, browser and the page you were on, but not your name or email. - **DeepSeek**: reads note text to suggest vocabulary and writes example sentences. - **Fal**: generates pictures and video. - **ElevenLabs**: generates pronunciation audio, and transcribes lessons you record with the extension. - **Providers you choose**: if you add your own key for a provider such as OpenAI, Anthropic or OpenRouter, requests for your cards go to that provider under your account with them. Some of these providers process data in other countries, including the United States and China. ## Google user data Schwanki's use and transfer of information received from Google APIs adheres to the [Google API Services User Data Policy](https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements. We use Drive content only to make your cards, don't use it for ads, and don't let people read it except when you ask us to help with a problem, for security, or when the law requires it. ## Cookies and storage We don't use advertising or tracking cookies. The app keeps your sign-in session and an offline copy of your due cards in your browser's storage so reviews work without a connection. Amplitude keeps a random device ID in the same storage so it can count visits. ## How long we keep it Lesson audio from the extension is deleted as soon as it's transcribed. If transcription fails, the audio is kept for up to 7 days so it can be retried, then deleted. We keep the rest of your data while you have an account. When you delete your account, we delete your cards, review history, files, generated media, support chats and stored keys straight away, and ask Google to revoke Schwanki's access to your Drive. Stripe keeps payment records as required by law. Backups made before deletion expire on their normal schedule. ## Your choices and rights - **Delete your account** any time from [Account](https://schwankiapp.com/account) → Delete account. - **Disconnect Google Drive** at [myaccount.google.com/connections](https://myaccount.google.com/connections). - **Get a copy of your data, correct it, or object to how we use it** by emailing [hello@elsueno.xyz](mailto:hello@elsueno.xyz). We answer within 30 days. Depending on where you live (for example the EU, UK or California), you may also complain to your local data protection authority. ## Children Schwanki isn't meant for children under 13, or under 16 in the EU and UK. If you think a child has signed up, email us and we'll delete the account. ## Security Data travels over HTTPS, and users can only read their own account data. Authorized support staff can access support conversations. No system is perfectly secure; if a breach affects your data, we'll tell you. ## Changes If we change this policy in a way that matters, we'll update the date above and tell you in the app before the change applies. Anki alternative Privacy · Terms · Support · hello@elsueno.xyz